Reference

Understand the Rules Before You Play

These Terms & Conditions set out the agreement between you and lolo81 when you open an account, fund it through PayPal, Venmo, or Play+, and use any part of the platform.

Account eligibility by statePayPal, Venmo & Play+ coveredTerms apply at registrationSubject to change with noticeContact us with questions
lolo81 Understand the Rules Before You Play
REACH OUR TEAM

Contact Us About These Terms

Questions about what these terms mean for your account? We have three direct ways to get a clear answer from the lolo81 support team. Whether you want to confirm eligibility in your state, ask about a payment-name mismatch on your PayPal or Venmo account, or request a copy of the current terms document, use any of the channels below.

Team online

Live Chat

Open the chat widget from your account dashboard for real-time answers on terms questions, account eligibility, or payment name verification.

Email Support

Send a detailed terms or account question to our support address found in your account settings. Expect a written response you can save for your records.

Help Center

Browse the Help Center from the account menu for written answers on common terms topics — including Play+ card registration and state-access questions.

HOW WE HANDLE THIS

Account Security, Data and Your Rights

Agreeing to these terms also means we commit to how we handle your account data, how long we keep it, and who you can contact if something needs to change. We encrypt account information in transit and store payment credentials — including linked PayPal and Venmo details — through tokenized systems that do not expose raw wallet data. Here is what you should know about our four core obligations under these terms.

Data Retention We retain account and transaction records for the period required by applicable state regulations. You can request a summary of your data by contacting support through live chat or email.
Cookie Use Cookies are used to keep your session active, remember your payment preferences — including your saved PayPal or Play+ option — and measure how the site performs. You can manage cookie settings in your browser.
Account Security Your account is protected by password authentication and, where available, a one-time passcode sent to your registered mobile number. Never share your login with anyone; lolo81 staff will never ask for your password.
Requesting Changes To update personal details, dispute a transaction, or ask us to close your account, submit a request through live chat or email with your account ID and a description of the change needed.

Common Questions About Our Terms

The items below address the terms-related questions we hear most from people in states where lolo81 is available. If your question is not covered here, reach the support team through live chat or email for a direct answer.

Yes. Completing account registration means you have read and accepted the current version of these terms, including all rules around payment methods and state eligibility.

Payments must come from a wallet registered in your own name. A mismatch can result in the transaction being declined and, in repeated cases, account suspension under our terms.

We notify you before changes take effect — by email or an in-account message. Continued account use after the effective date means you accept the updated terms.

No. Access depends on state law and is available only in eligible states. Check your state's current regulations before opening an account or making a deposit.

Contact support through live chat or the email address in your account settings. Include your account ID and we will provide a data summary within the timeframe required by applicable law.

Raise a dispute through live chat or email with your account ID and a clear description of the issue. Our team will review it against the current terms and respond in writing.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.